Position: Home Support Service
Service
 Customer ServiceIs a very important industrial electrical KRIPAL one of the sectors. Her main job is to: accept customers integrated business consulting, technical support for customers; acceptance, coordination, handling customer complaints and solve difficult problems of customers; actively communicate with customers, contacts, to understand the feelings and needs of our customers, timely customer information Feedback to the relevant administrative departments and enterprises, and properly addressed.

     Customer Service Center under the Department of Management and Technical Services. Customer Management primarily accept customers integrated business consulting, technology services mainly for customers with products before, during and after sales technical support and solutions. In order to make every customer satisfactory in KRIPAL electrical services, and trust with the company to maintain a good relation, we emphasize the relevance and effectiveness of customer service, and implement the accepted responsibility, that is, every phone customer , is responsible for every problem, so that they promote good feeling and deepen understanding. If you have any questions about our products and demand for our services or have any comments and suggestions, please feel free to communicate with us, we will do everything to serve you. Your satisfaction is our aim, the company's joint development with customers is our persistent pursuit. In the future, Customer Service staff will be warm and caring customer service with brilliant casting.

  According to the production scale of our company, technical requirements, establish and improve the quality of the corresponding institutions, with a full-time quality inspector, establish and improve the management system, responsible for managing the company's quality inspection to ensure that no substandard products each process, And receive higher quality supervision and inspection and operational guidance.
    The company has research centers, QC and process improvement, and other departments, research and development and to solve various problems in the product.
     Rational use of national resources, energy, promotion of scientific and technological achievements, and actively adopt international advanced technical standards, to promote technical progress, to ensure product quality.
   
Sales of the product quality, ensure compliance with national standards, corporate standards and requirements stipulated in the contract do not meet the quality standards of the products, the company unconditional return and assume all liability for breach. 
   
Company to ensure that does not produce, sell adulterated, counterfeit, and no product licenses, the state has explicitly eliminated the product you purchased any problems, please inform us, you will get a satisfactory answer; if you think of our services there Inadequate, you are welcome to leave us with valuable advice, to help us scale new heights. To meet on a nice ring, we would like to pay sincere happy to exchange your smile!

The company headquarters as the center, Customer Service around the basic structure of the service system, covering the Chinese mainland provinces, autonomous regions and municipalities, for the country to provide expert-level user services.

High operating team wise

     The principle of common development, according to KRIPAL Electric globalization and regional development strategy of localization mode of operation headquarters to China at all levels of strategy to the international advanced business branding and marketing concept as a guide, the use of more humane And feelings of the marketing tools so that consumers heart.

 

     Excellent  design team

     KRIPAL  National Electrical certification of more than 30 experienced professional engineers, technical, human services, in order to bring you the new experience of accompanying services.

     360 full service system
     Provide advice from the pre-sale technical support to the full range of services and network operations through efficient management system, to provide users a more convenient way of communication and service channels.

Views: |Release Time:11-07-16